Returns & Exchanges
We want you to love your order! If something isn't the right fit, we're happy to accept eligible returns that meet the following guidelines.
Return Eligibility
To be eligible for a return, items must:
- Be unworn, unwashed and unaltered in any way
- Be free of stains, odors (including perfume, smoke or pet odors), makeup, deodorant marks, and pet hair.
- Have all original tags attached, where applicable.
- Be returned in their original conditon.
Returns that do not meet these requirements may be refused and returned to the customer at the customer's expense.
How to Start a Return
To initiate a return:
- Email us wihin 7 days of your delivery date with your order number and the item(s) you wish to return.
- Once your return is approved, we will provide you with a return label and return instructions.
- Package your item(s) securely and ship them back using the prepaid USPS label we provide you. We are not responsible for return packages that are lost, stolen or damaged while in transit. Please retain your drop-off receipt and tracking information until your return has been confirmed as received and refund processed.
- Your return must be delivered to us within 14 dats of the original delivery date.
- Once your return is received and inspected, we will notify you of its approval status. If approved, your refund will be processed to your original form of payment.
Exchanges
We do not offer direct exchanges. If you need a different size, style or item, please follow our return process and return your eligible item(s) for a refund.
Once your return has been received and approved, you are welcome to place a new order for the correct item. Please note that availability is not guaranteed, and items may sell out before a new order is placed.